All about user experience (UX)

Published on : 04 May 20203 min reading time

User experience refers to the experience of using a digital or physical solution. It generally refers to the ergonomics of a system. It therefore refers to the quality of the experience felt and lived by the user during its handling. Would you like to know more about user experience or the term UX? In this article you will find all the important points you need to know on the subject.

THE USER EXPERIENCE: A BRIEF INTRODUCTION

Developed by Donald Norman, the term “user experience” was coined in the 1990s. More commonly used in the digital environment, the term represents any experience experienced while using a device, whether digital or physical. It is therefore used in a variety of sectors, going beyond the digital environment.

By definition and in a general way, the user experience represents the handling of a digital interface, tool or device. It is the ease of use of a solution as well as the user’s experience. UX is therefore the term chosen to define the good or bad use of an interface. It implies both the design of the solution or device, the loading time it offers as well as the emotional impact felt by the user during the experience.

THE USER EXPERIENCE: HOW TO EVALUATE IT?

Since the user experience is linked to user satisfaction, there are certain usability criteria to be distinguished in order to know if the tool offers a good experience. This will allow you to configure your tools, especially if you are a designer or developer. Of course, these criteria may vary from one object to another.

The Design user experience is the most important point to consider. This is the set of means used to design the system interface. These must fully meet the requirements of a good user experience. That is, an interface that offers the best possible user experience. This means that it must be accessible and easy to use. It is also important that it is credible. That is to say, it must be secure and reassuring. The last point is compatibility. It is indeed essential that the tool can be used on any digital medium such as tablets and smartphones.

THE USER EXPERIENCE: HOW TO DESIGN A GOOD INTERFACE?

Designing a good interface depends mainly on the solution to be created. However, there are a few levels that should not be neglected in order to provide a good user experience. First of all, you must make sure that the tool looks good, i.e. that the design is consistent and that the elements are positioned correctly. It is also important to ensure that the interface is error-free, otherwise the pages to be opened will not load properly. Also make sure that the use of the tool is fluid and free of bugs. Finally, it is important to perform analyses at each stage of the design. This is to ensure the best possible user experience.

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